Privacy Policy

Privacy & Security Policy

Here at Impeccable Hardware, we are committed to protecting your privacy online. Here we explain how we collect information, what we do with it and what controls you have.

What data we collect

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. We collect personal information through the use of cookies and from the information that you send to us when you:

• Visit our website
• Order products
• Create an account

We also monitor who uses our website. For example, we may collect information about you like the type of internet browser you use, the website from which you have come to ours and your IP address (the unique address which identifies your computer on the internet). This lets us improve our website.

Privacy promise

We know how important it is to keep your personal information safe and secure online. Any information that we collect from you is held legally and we will endeavour to take all reasonable steps to protect your personal information.

In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

Security

Account security

You are responsible for your account security, password and any activities on it. We are not responsible for anything that may happen if you do not protect your password or account.

Site security

Our website uses the highest level of security available for online shopping. Any personal information that you send is securely encrypted by SSL (Secure Sockets Layer). A padlock will be shown in your browser and the website address will change from “http” to “https” when you are in a secure area.

Your rights

You have the right to ask for access to the personal data which we may hold or process about you. You also have the right to ask us to correct any mistakes in your data.

Contact Us

You can get in contact with our Customer Services Team via the following methods:

• Phone: 0800 028 6353
• Email: sales@impeccablehardware.co.uk